Privacy Policy
Effective Date: 26/11/25
At Caburn Electrical Services Ltd ("we", "our", "us"), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or interact with us in other ways.
1. Who We Are
Caburn Electrical Services Ltd is a trusted electrical contractor located in East Sussex, providing a comprehensive range of commercial and domestic electrical services. Our services include, but are not limited to, electrical installations, repairs, inspections, and maintenance for both residential and commercial clients.
2. Information We Collect
We may collect and process the following types of personal data when you interact with our website:
- Contact Information: such as your name, email address, phone number, and business name (if applicable).
- Service Details: including information related to electrical services you request or inquire about.
- Technical Data: such as your IP address, browser type, operating system, and details of how you interact with our website (e.g., pages visited, time spent on site).
- Cookies and Usage Data: we use cookies to enhance user experience and collect analytical data.
3. How We Use Your Information
We use the personal data we collect for the following purposes:
- To Provide Services: We use your contact details and service requests to provide electrical services you have requested or inquired about.
- To Improve Our Website and Services: We analyze technical data to improve the functionality and content of our website, making it more relevant and user-friendly.
- To Communicate with You: We may use your contact information to respond to inquiries, provide updates about your service requests, and inform you about promotions or new services (with your consent).
- Legal and Regulatory Compliance: To comply with legal obligations and industry regulations.
4. Sharing Your Information
We will not sell, rent, or lease your personal data to third parties. However, we may share your personal information with trusted third-party service providers who assist in delivering our services, such as:
- Service Partners: including electricians, suppliers, or contractors who may be involved in the execution of the services you request.
- Legal and Regulatory Authorities: if required by law or to protect our legal rights.
We ensure that these third parties are compliant with relevant data protection laws and take appropriate measures to protect your privacy.
5. Security of Your Data
We take reasonable steps to protect your personal data from unauthorized access, use, alteration, or disclosure. However, no method of data transmission or storage can be guaranteed to be 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights
Under data protection laws, you have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete personal data.
- Deletion: You may request that we delete your personal data, subject to legal exceptions.
- Object to Processing: You can object to the processing of your personal data in certain circumstances.
- Withdrawal of Consent: If we rely on your consent for processing your data, you may withdraw it at any time.
To exercise your rights, please contact us at [Insert Contact Information].
7. Cookies
Our website uses cookies to enhance user experience. Cookies are small files that are stored on your device to help us analyze how users interact with our site. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
For more detailed information about the cookies we use and how we use them, please refer to our Cookie Policy.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites before submitting any personal information.
9. Retention of Your Data
We will retain your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by law or regulation.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the "Effective Date" at the top of the page. Please review this policy periodically to stay informed about how we are protecting your personal data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Caburn Electrical Ltd
3 Turnpike Cl
Ringmer
Lewe
BN8 5PD
By using our website, you consent to the collection and use of your personal data as described in this Privacy Policy.